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PD CEN/CLC/TR 17602-80-11:2021 Space product assurance. Software process assessment and improvement - Framework, 2021
- undefined
- 1 Scope
- 2 References
- 3 Terms, definitions and abbreviated terms [Go to Page]
- 3.1 Terms from other documents
- 3.2 Terms specific to the present document
- 3.3 Abbreviated terms
- 4 Organisation and purpose [Go to Page]
- 4.1 Organization of this handbook
- 4.2 Relation to Standards [Go to Page]
- 4.2.1 Relation versus the ECSS family [Go to Page]
- 4.2.1.1 Relation to software engineering
- 4.2.1.2 Relation to software product assurance
- 4.2.1.3 Relation to project management
- 4.2.2 Relation versus ISO/IEC
- 4.3 S4S process assessment and improvement overview [Go to Page]
- 4.3.1 S4S architecture
- 4.3.2 S4S assessment purposes
- 4.4 Use of other schemes and standards
- 5 S4S process assessment model [Go to Page]
- 5.1 Introduction
- 5.2 S4S process dimension
- 5.3 The capability dimension [Go to Page]
- 5.3.1 General [Go to Page]
- 5.3.1.1 Capability level
- 5.3.1.2 Process attributes and rating scale
- 5.3.2 Level 0: Incomplete process
- 5.3.3 Level 1: Performed process [Go to Page]
- 5.3.3.1 PA 1.1 Process performance attribute
- 5.3.4 Level 2: Managed process [Go to Page]
- 5.3.4.1 PA 2.1 Performance management attribute
- 5.3.4.2 PA 2.2 Work product management attribute
- 5.3.5 Level 3: Established process [Go to Page]
- 5.3.5.1 PA 3.1 Process definition attribute
- 5.3.5.2 PA 3.2 Process deployment attribute
- 5.3.6 Level 4: Predictable process [Go to Page]
- 5.3.6.1 PA 4.1 Process measurement attribute
- 5.3.6.2 PA 4.2 Process control attribute
- 5.3.7 Level 5: Optimizing process [Go to Page]
- 5.3.7.1 PA 5.1 Process innovation attribute
- 5.3.7.2 PA 5.2 Process optimization attribute
- 6 Process assessment method [Go to Page]
- 6.1 Introduction
- 6.2 Assessment process definition [Go to Page]
- 6.2.1 Introduction
- 6.2.2 Assessment process [Go to Page]
- 6.2.2.1 Assessment initiation
- 6.2.2.2 Assessment planning
- 6.2.2.3 Briefing (recommended activities)
- 6.2.2.4 Data acquisition
- 6.2.2.5 Data validation
- 6.2.2.6 Process rating
- 6.2.2.7 Assessment reporting and recording
- 6.2.2.8 Inputs to the risk management process (recommended activity)
- 6.2.3 Assessment actors and roles [Go to Page]
- 6.2.3.1 Introduction
- 6.2.3.2 Assessment sponsor (AS)
- 6.2.3.3 Local assessment coordinator (LAC)
- 6.2.3.4 Assessment team leader (ATL)
- 6.2.3.5 Other assessors in the Assessment Team (AT)
- 6.2.3.6 Technical specialists (AT)
- 6.2.3.7 Observers
- 6.2.3.8 Assessment participants (AP)
- 6.2.3.9 Organizational unit (OU)
- 6.3 Assessment process guidance [Go to Page]
- 6.3.1 Introduction
- 6.3.2 Selection of assessment purpose
- 6.3.3 Assessment guidance for capability determination [Go to Page]
- 6.3.3.1 Introduction
- 6.3.3.2 Assessment purpose (INI 3)
- 6.3.3.3 Selecting the assessment team (INI 7)
- 6.3.3.4 Assessment scope (INI 10)
- 6.3.3.5 Data and data validation criteria (INI 11)
- 6.3.3.6 Defining ownership and responsibilities for assessment outputs (INI 11)
- 6.3.3.7 Mapping the OU to the S4S model (INI 12)
- 6.3.3.8 Selecting participants (INI 13)
- 6.3.3.9 Assessment schedule (PLN 1)
- 6.3.3.10 Assessment data collection (PLN 3)
- 6.3.3.11 Verify conformance to requirements (PLN 5)
- 6.3.3.12 Briefing (BRF 1 and BRF 2)
- 6.3.3.13 Data collection (DAT 1)
- 6.3.3.14 Rating of process attributes (PRT 2)
- 6.3.3.15 Process profiles (PRT 3)
- 6.3.3.16 Assessment instruments
- 6.3.3.17 Act on results
- 6.3.4 Assessment for process improvement [Go to Page]
- 6.3.4.1 Introduction
- 6.3.4.2 Assessment scope (INI 10)
- 6.3.4.3 Data acquisition (DAT 1 and DAT 2)
- 6.3.4.4 Process rating (PRT 1)
- 6.3.5 Assessment for ECSS conformance [Go to Page]
- 6.3.5.1 Introduction
- 6.3.5.2 Planning for mandatory base practices (PLN 2)
- 6.3.5.3 Data acquisition (DAT 1 and DAT 2)
- 6.3.5.4 Process rating (PRT 1)
- 6.3.5.5 Act on results
- 6.4 Competency of assessors [Go to Page]
- 6.4.1 Introduction
- 6.4.2 Gaining competency [Go to Page]
- 6.4.2.1 General
- 6.4.2.2 Key relationships
- 6.4.2.3 Levels of competency
- 6.4.3 Maintaining competency
- 6.4.4 Verification of competency
- 6.4.5 Assessor competence instructions
- 6.4.6 Assessor experience instructions
- 7 Process improvement [Go to Page]
- 7.1 Introduction
- 7.2 Process improvement cycle [Go to Page]
- 7.2.1 Introduction
- 7.2.2 Process improvement process [Go to Page]
- 7.2.2.1 Examine the organization’s needs and business goals Role: (TM), IPM
- 7.2.2.2 Initiate process improvement
- 7.2.2.3 Prepare for and conduct a process assessment Role: (see subclause 6.2)
- 7.2.2.4 Analyse assessment output and derive action plan(s)
- 7.2.2.5 Implement improvements Role: (SPIG)
- 7.2.2.6 Confirm improvements Role: (IPM), IPL, SPIG, OU, AT
- 7.2.2.7 Sustain improvements Role: (TM), OU
- 7.2.2.8 Monitor performance Role: (IPM), OU
- 7.2.2.9 Management of the process improvement project Role: (IPM), IPL
- 7.2.3 Roles and responsibilities [Go to Page]
- 7.2.3.1 Top management (TM)
- 7.2.3.2 Improvement programme manager (IPM)
- 7.2.3.3 Improvement project leader (IPL)
- 7.2.3.4 Software process improvement group (SPIG) members
- 7.2.3.5 Process owners (PO)
- 7.2.3.6 (Staff of the) Organizational unit (OU)
- 7.2.3.7 Assessment team (AT)
- 7.3 Special considerations for the success of process improvement [Go to Page]
- 7.3.1 Ensuring the ongoing commitment of management
- 7.3.2 Values, attitudes and behaviour
- 7.3.3 Short term benefits
- 7.3.4 Collection of baseline data
- 7.3.5 Information policy
- 7.3.6 Select and use pilot projects
- 7.3.7 Incremental implementation
- 7.3.8 Training, mentoring, coaching
- 7.3.9 Communication and teamwork
- 7.3.10 Recognition
- 7.4 Software process improvement failure factors [Go to Page]
- 7.4.1 Exclusive top-down or bottom-up improvement
- 7.4.2 Unsuitable pilot project
- 7.4.3 Confining to training
- 7.4.4 Confining to CASE tools
- 7.4.5 Confining to capability levels
- 7.4.6 Too many promises
- 7.4.7 Late impact
- 7.5 Recognition of process improvement [Go to Page]
- 7.5.1 Introduction
- 7.5.2 The process improvement cycle [Go to Page]
- 7.5.2.1 General
- 7.5.2.2 Initiate process improvement
- 7.5.2.3 Prepare for and conduct a process assessment
- 7.5.2.4 Analyse assessment output and derive action plan(s)
- 7.5.2.5 Implement improvements
- 7.5.2.6 Confirm improvements
- 7.5.2.7 Sustain improvements
- 7.5.2.8 Review improvement programme
- 7.5.2.9 Management of the process improvement project
- 8 Recognition of assessment schemes and results [Go to Page]
- 8.1 Introduction
- 8.2 Recognition of assessment schemes [Go to Page]
- 8.2.1 General
- 8.2.2 Recognition of the use of S4S
- 8.2.3 Recognition of other schemes [Go to Page]
- 8.2.3.2 Process assessment model scope
- 8.2.3.3 Process assessment model indicators
- 8.2.3.4 Mapping process assessment models to process reference models
- 8.2.3.5 Recognition of assessment methods
- 8.3 Recognition of S4S results [Go to Page]