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BS 7000-6:2005 (large print version) Design management systems - Managing inclusive design. Guide, 2005
- BRITISH STANDARD [Go to Page]
- Committees responsible for this British Standard
- Contents
- 0 Introduction [Go to Page]
- 1 Scope
- 2 Normative references
- 3 Terms and definitions [Go to Page]
- accessibility
- accessible design
- ageing
- capability demand
- champion
- change team
- corporate
- design exclusion
- disability
- impairment
- inclusive design
- mainstream product
- principal
- product
- usability
- user-centred
- user-friendly
- 4 Managing inclusive design at the organization level [Go to Page]
- 4.1 General
- 4.2 Responsibility for inclusive and assignment of tasks [Go to Page]
- Process for adopting a professional approach to inclusive design at the organization level
- 4.3 Reviews of current operations, facilities, knowledge and achievements
- 4.4 Formulation of inclusive design mission statement, objectives, strategies and plans
- 4.5 Initiating a corporate campaign to introduce a new orientation towards inclusive design
- 4.6 Communication of inclusive design objectives, strategies and programme
- 4.7 Introducing inclusivity into corporate identity and culture
- 4.8 Corporate infrastructure for managing inclusive design
- 4.9 Inclusive design in the master design programme
- 4.10 Totality of products, services, processes and facilities
- 4.11 Closeness to markets and success of products
- 4.12 Product development and marketing strategies
- 4.13 Impact of launch on lifetime profitability of product
- 4.14 Promotion, distribution, customer support and disposal
- 4.15 Legal aspects of managing inclusive design
- 4.16 Innovative alliances
- 4.17 Investment programmes featuring inclusive design
- 4.18 Reviews and control of inclusive design standards, activities and procedures
- 4.19 Evaluation of corporate performance
- 4.20 Summary checklist for introducing a professional approach to inclusive design management into an organization
- 5 Managing inclusive design at the project level [Go to Page]
- 5.1 General
- 5.2 Overview of managing inclusive design projects [Go to Page]
- Map of primary design project stages
- 5.3 Primary stages of inclusive design projects [Go to Page]
- Detail relating to primary stages of inclusive design projects, Stage 1: First awareness and understanding of opportunity
- Detail relating to primary stages of inclusive design projects, Stage 1: First awareness and understanding of opportunity (continued)
- Detail relating to primary stages of inclusive design projects, Stage 2: Feasibility/Clarify opportunity and prepare context [Go to Page]
- Detail relating to primary stages of inclusive design projects, Stage 2: Feasibility/Clarify opportunity and prepare context (continued)
- Detail relating to primary stages of inclusive design projects, Stage 3: Design origination - Identify/generate options address opportunity
- Detail relating to primary stages of inclusive design projects, Stage 3: Design origination - Identify/generate options address opportunity (continued)
- Detail relating to primary stages of inclusive design projects, Stage 4: Design origination - Develop preferred solution concept(s)
- Detail relating to primary stages of inclusive design projects, Stage 5: Design development - Detail design
- Detail relating to primary stages of inclusive design projects, Stage 5: Design development - Detail design (continued)
- Detail relating to primary stages of inclusive design projects, Stage 6: Design implementation - Realize complete product for delivery
- Detail relating to primary stages of inclusive design projects, Stage 6: Design implementation - Realize complete product for delivery (continued)
- Detail relating to primary stages of inclusive design projects, Stage 7: Launch product
- Detail relating to primary stages of inclusive design projects, Stage 7: Launch product (continued)
- Detail relating to primary stages of inclusive design projects, Stage 8: Sustain product in the market through improvements and updates
- Detail relating to primary stages of inclusive design projects, Stage 8: Sustain product in the market through improvements and updates (continued)
- Detail relating to primary stages of inclusive design projects, Stage 9: Create range/develop integrated system of products to extend market reach over lifecycle
- Detail relating to primary stages of inclusive design projects, Stage 9: Create range/develop integrated system of products to extend market reach over lifecycle (continued)
- Detail relating to primary stages of inclusive design projects, Stage 10: Withdraw product from market
- Detail relating to primary stages of inclusive design projects, Stage 11: Lifetime review of project and product experience, and overall inclusive design approach
- Detail relating to primary stages of inclusive design projects, Stage 11: Lifetime review of project and product experience, and overall inclusive design approach (continued)
- 5.4 Summary checklist of basics of effective inclusive design management (project level)
- The challenge of leading inclusivity in business [Go to Page]
- The challenge of leading inclusivity in business
- Understanding market change [Go to Page]
- Demographic change [Go to Page]
- UK population by age
- Legislative change
- Understanding consumers [Go to Page]
- Special needs
- Disabled consumers
- Accessible design
- Temporary impairment
- Multiple impairments
- Information and communications technology (ICT) [Go to Page]
- People with special needs in the UK (approximate % of population)
- Single and multiple capability loss - Prevalence of capabilities (% of UK 65+ population)
- Single and multiple capability loss - prevalence of capabilities (% of UK 16+ population)
- People likely to experience problems using IT as a percentage of UK population
- Workforce issues
- Tools and techniques for managing inclusive design [Go to Page]
- Tools and techniques for managing inclusive design
- General
- Defining goals [Go to Page]
- General
- Market surveys
- Product range reviews
- Competitor analyses
- Risk-opportunity analyses
- Creative thinking techniques
- Getting to know your users [Go to Page]
- General
- Questionnaires
- Focus groups
- Interviews
- User observations
- Structuring and presenting user data [Go to Page]
- General
- Simulation
- Calibrated simulator
- Calibrated model
- Videos
- Multimedia snapshots, scenarios and storytelling
- Anthropometric and other data, charts and reference tables
- Verifying user data
- Utilising data to design inclusively [Go to Page]
- General
- Involving users
- Interaction design
- Empathic design
- User-centred design (UCD) methods
- Assessing and verifying products [Go to Page]
- General
- Expert assessment
- Exclusion analyses
- User observation
- User trials
- Validating in use
- Models of user capabilities and requirements [Go to Page]
- General
- User pyramid [Go to Page]
- User pyramid
- Inclusive design cube [Go to Page]
- Inclusive design cube
- 7-level model for countering design exclusion [Go to Page]