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BS EN IEC/IEEE 82079-1:2020 Preparation of information for use (instructions for use) of products - Principles and general requirements, 2020
- undefined
- English [Go to Page]
- CONTENTS
- FOREWORD
- INTRODUCTION
- Figure 1 – Concept of information for use
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Fulfilment of requirements for information for use [Go to Page]
- 4.1 General
- 4.2 Evaluation of information for use of consumer products
- 4.3 Documentary evidence of evaluation
- 5 Principles [Go to Page]
- 5.1 General
- 5.2 Purpose of information for use [Go to Page]
- 5.2.1 General
- 5.2.2 Information for use as part of the product
- 5.2.3 Target audiences orientation
- 5.2.4 Safe use of the supported product
- 5.2.5 Product compliance through information for use
- 5.3 Information quality [Go to Page]
- 5.3.1 General
- 5.3.2 Completeness
- 5.3.3 Minimalism
- 5.3.4 Correctness
- 5.3.5 Conciseness
- 5.3.6 Consistency
- 5.3.7 Comprehensibility
- 5.3.8 Accessibility
- 5.4 Use of repeatable processes
- 6 Information management process [Go to Page]
- 6.1 General
- 6.2 Analysis and planning of information [Go to Page]
- 6.2.1 General analysis
- 6.2.2 Target audiences
- 6.2.3 Media
- 6.2.4 Languages
- 6.2.5 Information sources
- 6.2.6 Information sustainment
- 6.2.7 Risk management
- 6.2.8 Contractual agreements and legal constraints
- 6.2.9 Project management and control
- 6.2.10 Configuration management
- 6.2.11 Human resource management
- 6.2.12 Quality assurance
- 6.3 Design and development, including review, editing, and testing [Go to Page]
- 6.3.1 General
- 6.3.2 Design, information gathering and development
- 6.3.3 Reviewing, editing and testing
- Tables [Go to Page]
- Table 1 – Examples of empirical methods
- 6.4 Production and distribution
- 6.5 Sustainment, maintenance and improvement
- 7 Content of information for use [Go to Page]
- 7.1 General
- 7.2 Identifiers [Go to Page]
- 7.2.1 Identification of information for use
- 7.2.2 Identification of the supported product
- 7.2.3 Identification of the supplier
- 7.3 Importance of retaining printed information for use
- 7.4 Presentational conventions
- 7.5 Terminology
- 7.6 Acronyms, abbreviations and technical terms
- 7.7 Explanation of safety signs, graphical symbols and markings
- Figure 2 – Examples for notice to retain information [Go to Page]
- 7.8 Product description [Go to Page]
- 7.8.1 General description
- 7.8.2 Visualization
- 7.8.3 Specifications
- 7.9 Supplied accessories, consumables and spare parts [Go to Page]
- 7.9.1 Accessories supplied with the product
- 7.9.2 Consumables
- 7.9.3 Spare parts
- 7.10 Information for use needed during the lifetime of the supported product [Go to Page]
- 7.10.1 General
- 7.10.2 Re-packaging of the supported product
- 7.10.3 Transportation and storage of the supported product
- 7.10.4 Installation of the supported product
- 7.10.5 Commissioning of the supported product
- 7.10.6 Modification of the supported product
- 7.10.7 Operation of the supported product
- 7.10.8 Indications of faults and warning device signals of the supported product
- 7.10.9 Meanings of signals of the supported product
- 7.10.10 Maintenance of the supported product by non-skilled and skilled persons
- 7.10.11 Maintenance of complex systems
- 7.10.12 Troubleshooting and repair of the supported product by non-skilled and skilled persons
- 7.10.13 Replacement of parts of the supported product by non-skilled and skilled persons
- 7.10.14 Disassembly, recycling, disposal of the supported product
- 7.11 Safety-related information [Go to Page]
- 7.11.1 Types of safety-related information
- 7.11.2 Location of safety-related information
- 7.11.3 Precautions for particular target audiences
- 7.11.4 Safety notes
- 7.11.5 Warning messages
- 7.11.6 Safety-related information in quick-start guides
- 7.12 Instructions for assembly of self-assembly products
- 7.13 Information for use for a complex system
- 7.14 Information security and data privacy [Go to Page]
- 7.14.1 General
- 7.14.2 Functions for access control or protection of sensitive data
- 7.15 Training
- 8 Structure of information for use [Go to Page]
- 8.1 General
- 8.2 Information types
- 8.3 Structuring [Go to Page]
- 8.3.1 General
- 8.3.2 Use of information models
- 8.3.3 Use of leading criteria
- 8.3.4 Detailed structure of step-by-step instructions
- Table 2 – Structuring principles
- 8.4 Navigation and information delivery [Go to Page]
- 8.4.1 General
- 8.4.2 Navigating printed information for use
- 8.4.3 Dynamic delivery
- 9 Media and format of information for use [Go to Page]
- 9.1 General
- 9.2 Durability of chosen media
- 9.3 Use of animation or audio-visual demonstrations
- 9.4 Location and availability
- 9.5 Printable information
- 9.6 User interaction and search features
- 9.7 Downloadable information for use
- 9.8 Suitability for the conditions of use of the supported product
- 9.9 Consistency of format
- Table 3 – Examples of considerations for the choice of media
- 9.10 Legibility, readability and comprehensibility [Go to Page]
- 9.10.1 Text font sizes and heights of safety signs and graphical symbols
- Table 4 – Minimum recommended text font sizes and heightsof safety signs and graphical symbols [Go to Page]
- 9.10.2 Maximum brightness contrast
- 9.10.3 Information for use provided on the supported product or packaging
- 9.10.4 Minimum heights of safety signs and graphical symbols
- 9.10.5 Rules for simple wording
- 9.10.6 Function of information sections
- 9.11 Use of visualization [Go to Page]
- 9.11.1 Graphical symbols and safety signs
- 9.11.2 Illustrations
- 9.11.3 Information content of illustrations
- 9.11.4 Illustrations with captions
- 9.12 Use of tables
- 9.13 Use of colours
- 9.14 Use of icons
- 9.15 Attracting attention to safety-related information [Go to Page]
- 9.15.1 General
- 9.15.2 Durability and visibility
- 10 Professional competencies [Go to Page]
- 10.1 General
- 10.2 Task-related competencies
- 10.3 Level of proficiency [Go to Page]
- 10.3.1 General
- 10.3.2 Proficiency level 1
- 10.3.3 Proficiency level 2
- 10.3.4 Proficiency level 3
- 10.4 Competencies of translators
- Annex A (informative)Guidance on evaluation [Go to Page]
- A.1 General
- A.2 Assessing fulfilment of requirements for information for use supporting a particular product [Go to Page]
- A.2.1 Comprehensiveness check
- A.2.2 Inspection for effectiveness (desk check)
- A.2.3 Empirical effectiveness check
- A.2.4 Useful additional checks
- A.3 Evaluating the fulfilment of requirements for an information management process [Go to Page]
- A.3.1 Process evaluation
- A.3.2 Competency evaluation
- A.4 Guidance on conducting an evaluation [Go to Page]
- A.4.1 Result of the evaluation and corrective actions
- A.4.2 Evaluation of similar information for use (conferrable evaluations)
- Bibliography [Go to Page]