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BS ISO 11367:2025 Service excellence. Principles and model for public service organizations >
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BS ISO 11367:2025 Service excellence. Principles and model for public service organizations, 2025
- undefined
- Foreword
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Relevance and benefits of public service excellence
- 5 Principles of public service excellence [Go to Page]
- 6 Public service excellence model
- 7 Elements of the public service excellence model [Go to Page]
- Bibliography [Go to Page]
