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BS ISO 18065:2015 Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements >
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BS ISO 18065:2015 Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements, 2015
- Foreword
- Introduction
- 1 Scope
- 2 Normative references
- 3 Terms and definitions
- 4 Approaches for public use
- 4.1 General
- 4.2 Public use plan
- 4.3 Impacts of public use plan
- 4.4 Staff
- 5 Services provision
- 5.1 Access and reception
- 5.2 Information
- 5.2.1 General
- 5.2.2 Publication
- 5.2.3 Signposting
- 5.3 Environmental education and interpretation
- 5.4 Reservations
- 5.5 Complaints handling
- 6 Facilities
- 6.1 General
- 6.2 Visitor centre
- 6.3 Trail
- 6.4 Observation point
- 6.5 Recreational area
- 6.6 Camping area
- 6.7 Refuge
- 6.8 Nature workshop centre
- 7 Outsourcing
- 8 Safety
- 9 Waste management, cleaning, and maintenance
- Annex A (informative) Accessibility
- Annex B (informative) Consumers’ rights
- Bibliography [Go to Page]
