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  • BSI
    BS ISO 13131:2021 Health informatics. Telehealth services. Quality planning guidelines
    Edition: 2021
    $526.05
    / user per year

Description of BS ISO 13131:2021 2021

This document provides processes that can be used to analyze the risks to the quality and safety of healthcare and continuity of care when telehealth services are used to support healthcare activities. Using risk management processes, quality objectives and procedures are derived which provide guidelines for the operations of telehealth services. These include but are not limited to the following domains:

  1. management of telehealth quality processes by the healthcare organization;

  2. strategic and operational process management relating to regulations, knowledge management (best practice) and guidelines;

  3. healthcare processes relating to people such as healthcare activities, planning, and responsibilities;

  4. management of financial resources to support telehealth services;

  5. management of information management and security used in telehealth services;

  6. processes related to the planning and provision of human resources, infrastructure, facilities and technology resources for use by telehealth services.

This document provides a set of example guidelines containing quality objectives and procedures for each domain. Organizations can apply the quality and risk management processes described in Clauses 5 and 6 to develop quality objectives and procedures appropriate to the telehealth services they provide.

This document does not provide guidance for the manufacture, assembly, configuration, interoperability or management of devices, products or technical systems.

Annex A provides procedures for the implementation of telehealth services by a large organization. Annex B provides use cases for the application of quality planning guidelines in different types of real-world telehealth services.



Standard NumberBS ISO 13131:2021
TitleHealth informatics. Telehealth services. Quality planning guidelines
StatusWithdrawn
Publication Date2021-06-10
Withdrawn Date2023-02-06
Identical National Standard OfISO 13131
DescriptorsData transmission, Information handling, Data handling, Data layout, Personal health, Data recording, Data syntax, Records (documents), Data storage, Data transmission methods, Information exchange, Data representation, Data transfer, Data processing, Health services
ICS35.240.80 IT applications in health care technology
CommitteeIST/35
ISBN978 0 539 01198 2
PublisherBSI
Pages58

About BSI

BSI Group, also known as the British Standards Institution is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
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