Content Description

By Gregory S. Ogrinc, MD, MS; Linda A. Headrick, MD, MS, FACP; Amy J. Barton, PhD, RN, FAAN, ANEF; Mary A. Dolansky, PhD, RN, FAAN; Wendy S. Madigosky, MD, MSPH; Rebecca S. (Suzie) Miltner, PhD, RN, CNL, NEA-BC Foreword by Don Goldmann, MD, Chief Scientific Officer, Emeritus, and Senior Fellow, Institute for Healthcare Improvement “In an era when clinicians tend to spend more time at the computer than at the bedside or talking to patients in the clinic, the book’s emphasis on careful observation and rapid-cycle testing in partnership with patients is important and refreshing. The authors’ blended, practical approach to teaching makes for an entertaining, engaging book.”—Don Goldmann, MD, Chief Scientific Officer, Emeritus, and Senior Fellow, Institute for Healthcare Improvement, from the Foreword to the third edition Fundamentals of Health Care Improvement: A Guide to Improving Your Patients’ Care, Third Edition, provides a critical resource to explore systems improvements and to advance high reliability and quality patient care. Copublished by Joint Commission Resources and the Institute for Healthcare Improvement, the third edition is packed with resources—from examples of teams implementing systems improvements, to study questions for practical application, to diagrams, figures, tables, and other tools intended to identify improvement opportunities and to make concrete changes. New to this edition is an emphasis on interprofessional teamwork and patient engagement, information about the value equation, and tools and worksheets for achieving quality improvement. Key Topics • Identifying and closing the quality gap in patient care • Understanding interprofessional teamwork • Finding scientific evidence for clinical improvement • Identifying a focus for improvement • Developing process literacy • Analyzing and interpreting data • Making and managing systems changes • Integrating various process improvement models • Spreading and sustaining improvement • Publishing, presenting, and teaching quality improvement Key Features • Clinical problem-solving and teamwork vignettes • Chapter objectives and study questions to assess comprehension • Comparisons between types of measurement tools and ideas for practical applications • Updated educator chapter with SQUIRE publishing guidelines and presentation strategies • New appendix with numerous tools, worksheets, and resources Standards: No direct standards correlations, but related to Performance Improvement (PI) and Leadership (LD) Settings: Applicable to all settings, but might be most applicable in the hospital setting Key Audience • Nursing and medical students • Resident physicians • Health professional educators • Nursing and medical leadership

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About Joint Commission

The mission of The Joint Commission is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. Its vision is that all people always experience the safest, highest quality, best-value health care across all settings.