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eLibrary > PD CEN/TR 17621:2021 Accessibility and usability of the built environment. Technical performance criteria and specifications >

PD CEN/TR 17621:2021 Accessibility and usability of the built environment. Technical performance criteria and specifications, 2021

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PD CEN/TR 17621:2021 Accessibility and usability of the built environment. Technical performance criteria and specifications, 2021

undefined
1 Scope
2 Normative references
3 Terms and definitions
4 Legal and policy background and associated benefits
5 Diversity of users and design considerations
6 Wayfinding [Go to Page]
6.1 Wayfinding, orientation and navigation [Go to Page]
6.1.1 Rationale
6.1.2 General
6.2 Wayfinding information [Go to Page]
6.2.1 Rationale
6.2.2 General
6.3 Visual contrast [Go to Page]
6.3.1 Rationale
6.3.2 General
6.3.3 Achieving and maintaining visual contrast
6.3.4 Lighting and wayfinding
6.3.5 Visual indicators on glazing [Go to Page]
6.3.5.1 Rationale
6.3.5.2 General
6.4 Tactile information [Go to Page]
6.4.1 Rationale
6.4.2 General
6.4.3 Tactile floor surfaces [Go to Page]
6.4.3.1 Rationale
6.4.3.2 Tactile Walking Surface Indicators (TWSI)
6.4.4 Tactile maps, models and floor plans
6.5 Audible information and hearing enhancement [Go to Page]
6.5.1 Rationale
6.5.2 General
6.5.3 Hearing enhancement
6.6 Signage [Go to Page]
6.6.1 Rationale
6.6.2 General
6.6.3 Placement of signs
6.6.4 Placement of signs in the outdoor environment
6.6.5 Placement of signs in buildings
6.6.6 Height of signs
6.6.7 Font and size of lettering
6.6.8 Visual contrast in signs
6.6.9 Illumination of signs
6.6.10 Sign content
6.6.11 Provision of raised tactile and Braille signs
6.6.12 Information displays
6.7 Graphical symbols [Go to Page]
6.7.1 Rationale
6.7.2 General
6.7.3 Design
7 Access in the outdoor environment [Go to Page]
7.1 Accessible routes [Go to Page]
7.1.1 Rationale
7.1.2 General
7.1.3 Signage, orientation and wayfinding
7.1.4 Step-free accessible routes
7.1.5 Surface of accessible routes
7.1.6 Width of accessible routes
7.1.7 Passing place for users of wheeled mobility devices
7.1.8 Turning space for users of wheeled mobility devices
7.1.9 Drainage of accessible routes
7.1.10 Headroom on accessible routes
7.1.11 Handrails for support and guidance
7.1.12 Guarding along accessible routes
7.1.13 Visual contrast on accessible routes
7.1.14 Lighting on accessible routes
7.1.15 Obstacles on an accessible route
7.1.16 Resting places on accessible routes
7.1.17 Nature trails
7.2 Street furniture [Go to Page]
7.2.1 Rationale
7.2.2 General
7.2.3 Provision
7.2.4 Location
7.2.5 Contrast
7.2.6 Bus stops
7.2.7 Outdoor refreshment areas
7.2.8 Bollards
7.2.9 Perimeter protection
7.2.10 Support for orientation and wayfinding
7.3 Pedestrian crossings [Go to Page]
7.3.1 Rationale
7.3.2 General types of pedestrian crossings [Go to Page]
7.3.2.1 General
7.3.2.2 Controlled pedestrian crossings
7.3.2.3 Signal controlled pedestrian crossings
7.3.2.4 Uncontrolled pedestrian crossings
7.3.3 Location and visibility of pedestrian crossings
7.3.4 Pedestrian crossing width
7.3.5 Level access at kerb ramps and raised pedestrian crossings
7.3.6 Raised road pedestrian crossings
7.3.7 Lighting, traffic lights and contrast at pedestrian crossings
7.3.8 Audible and tactile signals at pedestrian crossings
7.3.9 Surfaces at pedestrian crossings
7.3.10 Pedestrian refuge islands
7.3.11 Drainage
7.3.12 Guard railing at pedestrian crossings
7.3.13 Vehicle entry/exit points
7.4 Squares and plazas [Go to Page]
7.4.1 Rationale
7.4.2 General
7.4.3 Pedestrian routes in squares and plazas
7.4.4 Seating and rest elements in squares and plazas
7.5 ‘Shared Space’ design approach [Go to Page]
7.5.1 Rationale
7.5.2 General
7.5.3 Gateway to a ‘Shared Space’
7.5.4 Design to promote pedestrian priority
7.5.5 Provision of comfort zones
7.5.6 Paving material
7.5.7 Pedestrian crossings
7.6 Plantings [Go to Page]
7.6.1 Rationale
7.6.2 Positioning
7.6.3 Guarding
7.6.4 Planting height
7.6.5 Plant selection
7.7 Pedestrian bridges and underpasses [Go to Page]
7.7.1 Rationale
7.7.2 Location
7.7.3 Approaches to pedestrian bridges and underpasses
7.7.4 Design of pedestrian bridges and underpasses
7.7.5 Lighting on pedestrian bridges and in underpasses
8 Arrival and departure areas – Parking areas [Go to Page]
8.1 Rationale
8.2 Boarding points/Set-down points
8.3 Location of designated accessible parking spaces
8.4 Number of designated accessible parking spaces
8.5 Design of designated accessible parking space
8.6 Pedestrian paths in car parks
8.7 Signage of designated parking spaces
8.8 Access from parking space to an adjacent higher pedestrian path
8.9 Surface
8.10 Indoor parking
8.11 Cycle parking [Go to Page]
8.11.1 Rationale
8.11.2 General
9 Horizontal circulation in buildings [Go to Page]
9.1 Entrances [Go to Page]
9.1.1 Rationale
9.1.2 General
9.1.3 Identification and location
9.1.4 Floor level at the entrance
9.1.5 Circulation space at the entrance
9.1.6 Width and clear height of the entrance doorway
9.1.7 Floor and ground surfaces at entrances
9.1.8 Lighting of entrances
9.1.9 Provision of information
9.1.10 Main entrance door types
9.1.11 Security and entry systems
9.1.12 Hazard protection
9.1.13 Turnstiles and gates
9.1.14 Entrance lobbies and vestibules
9.2 Corridors and passageways [Go to Page]
9.2.1 Rationale
9.2.2 General
9.2.3 Signage, orientation and wayfinding
9.2.4 Level access
9.2.5 Width of corridors
9.2.6 Turning space for users of wheeled mobility devices
9.2.7 Passing places for users of wheeled mobility devices
9.2.8 Projections into corridors and passageways
9.2.9 Doors opening into corridors
9.2.10 Doors across corridors
9.2.11 Headroom of corridors
9.2.12 Floor and wall surfaces of corridors
9.2.13 Visual contrast
9.2.14 Lighting in corridors and passageways
9.2.15 Evacuation routes via corridors
9.3 Doors [Go to Page]
9.3.1 Rationale
9.3.2 Side clearance and manoeuvring space at doors
9.3.3 Clear width of doors
9.3.4 Clear height of doors
9.3.5 Two doors in series
9.3.6 Threshold
9.3.7 Operating force
9.3.8 Door hardware and controls
9.3.9 Viewing panels in doors
9.3.10 Visual contrast
9.3.11 Glazed doors and panels
9.3.12 Automatic opening and powered swing doors
9.3.13 Automatic sliding or folding doors
9.3.14 Revolving doors
9.3.15 Fire resisting doors
9.4 Windows [Go to Page]
9.4.1 Rationale
9.4.2 Positioning of windows
9.4.3 Height of the window
9.4.4 Window and window shutters hardware
9.4.5 Operating force for manually operated windows
9.4.6 Restriction on opening and hazard protection
9.5 Patios, balconies, terraces [Go to Page]
9.5.1 Rationale
9.5.2 General
9.5.3 Furniture and plantings
9.5.4 Railings and guards
9.6 Surface finishes and materials [Go to Page]
9.6.1 Rationale
9.6.2 Surfaces of outdoor accessible routes, areas and paved surfaces
9.6.3 Floor surfaces of indoor spaces
9.6.4 Wall materials and surfaces
9.6.5 Surfaces and wayfinding
9.6.6 Carpets, mats and carpet tiles
9.6.7 Protective flooring systems
9.6.8 Ease of maintenance and cleaning
9.6.9 Surface materials and finishes for health and safety of users
10 Vertical circulation in buildings and outdoors [Go to Page]
10.1 Ramps [Go to Page]
10.1.1 Rationale
10.1.2 General
10.1.3 Approaches to ramps
10.1.4 Gradient and length of ramp
10.1.5 Width
10.1.6 Landings
10.1.7 Handrails for support and guidance
10.1.8 Edge protection
10.1.9 Guarding
10.1.10 Surface of a ramp
10.1.11 Lighting
10.1.12 Outdoor ramps
10.1.13 Indoor ramps
10.2 Steps and stairs [Go to Page]
10.2.1 Rationale
10.2.2 General
10.2.3 Rise and going of steps
10.2.4 Minimum width of stair flights
10.2.5 Staircase landings
10.2.6 Head clearance
10.2.7 Visual and tactile warnings
10.2.8 Lighting
10.2.9 Guarding along stairs
10.2.10 Handrails
10.2.11 Outdoor steps
10.2.12 Indoor stairs
10.3 Handrails [Go to Page]
10.3.1 Rationale
10.3.2 General
10.3.3 Provision of handrails
10.3.4 Height of handrails
10.3.5 Profile of handrails
10.3.6 Visual contrast
10.3.7 Provision of information
10.4 Lifts [Go to Page]
10.4.1 Rationale
10.4.2 General
10.4.3 Inner dimensions of cars
10.4.4 Car entrance – Door opening
10.4.5 Equipment in the car - Handrail
10.4.6 Equipment in the car - Seat
10.4.7 Equipment in the car – Device to observe obstacles
10.4.8 Floor and wall surfaces of the car
10.4.9 Lighting
10.4.10 Alarm system and communication
10.4.11 Stopping/levelling accuracy
10.4.12 Control devices and indicators
10.5 Vertical and inclined lifting platforms [Go to Page]
10.5.1 Rationale
10.5.2 Vertical lifting platforms
10.5.3 Inclined lifting platforms
10.6 Escalators and moving walks [Go to Page]
10.6.1 Rationale
10.6.2 Location
10.6.3 Design requirements
11 Specific indoor and outdoor areas, equipment and provisions [Go to Page]
11.1 Service counters for information, ticketing and reception [Go to Page]
11.1.1 Rationale
11.1.2 Location and identification
11.1.3 Space to approach and manoeuvre
11.1.4 Height of work surface
11.1.5 Space below a counter or desk
11.1.6 Work surface
11.1.7 Communication, hearing and lip reading
11.1.8 Signage
11.1.9 Lighting
11.2 Waiting and queuing areas [Go to Page]
11.2.1 Rationale
11.2.2 Location and provision of seating
11.2.3 Barriers defining queuing lines
11.2.4 Signage in queuing areas
11.2.5 Audible information
11.2.6 Queuing/ticket systems
11.3 Seating and resting areas [Go to Page]
11.3.1 Rationale
11.3.2 Provision
11.3.3 Location
11.3.4 Variety of seating
11.3.5 Seating in waiting areas
11.3.6 Space provision for assistance dogs
11.3.7 Seating design
11.3.8 Surface of seating areas
11.3.9 Protection from weather conditions
11.3.10 Seating at desks, tables and counters
11.3.11 Visual contrast
11.3.12 Seating in auditoriums, concert halls, sports arenas and similar places
11.4 Storage areas, lockers and baggage storage [Go to Page]
11.4.1 Rationale
11.4.2 General
11.5 Kitchen areas and kitchenettes [Go to Page]
11.5.1 Rationale
11.5.2 General
11.5.3 Kitchen sink
11.5.4 Kitchen appliances
11.5.5 Hobs and oven
11.6 Facilities for assistance dogs (outdoor and indoor) [Go to Page]
11.6.1 Rationale
11.6.2 Entrances
11.6.3 Seating areas
11.6.4 Safe space to leave an assistance dog
11.6.5 Relief facility
11.6.6 Drinking facilities
12 Sanitary accommodation [Go to Page]
12.1 Accessible toilets [Go to Page]
12.1.1 Rationale
12.1.2 General
12.1.3 Space and size of accessible toilet rooms
12.1.4 Accessible toilet room doors and hardware
12.1.5 Accessible washbasin
12.1.6 Accessible toilet pan seat and grab rails
12.1.7 Accessories
12.2 Toilets for general use [Go to Page]
12.2.1 Rationale
12.2.2 General
12.2.3 Urinals
12.3 Sanitary facilities for other users [Go to Page]
12.3.1 Baby Changing facilities
12.3.2 Toilets for children
12.3.3 Accessible toilets for children with disabilities
12.3.4 Breast-feeding rooms
12.3.5 Changing places and accessible toilets [Go to Page]
12.3.5.1 General
12.3.5.2 Provision and location
12.3.5.3 Interior features
12.3.6 Accessible toilets and bathrooms for people who are obese and bariatric patients
12.4 Showers and bathrooms [Go to Page]
12.4.1 Rationale
12.4.2 General
12.4.3 Accessible shower rooms
12.4.4 Accessible bathrooms with bathtubs
13 User interface, controls and switches [Go to Page]
13.1 Rationale
13.2 Public ICT information screens [Go to Page]
13.2.1 General
13.2.2 Design of information
13.2.3 ICT screen position
13.3 ICT user interfaces [Go to Page]
13.3.1 General
13.3.2 Manoeuvring space
13.3.3 Reaching and using controls and user interfaces
13.4 Controls and switches [Go to Page]
13.4.1 General
13.4.2 Location and height of controls and switches
13.5 Examples of general use elements [Go to Page]
13.5.1 Drinking fountains
13.5.2 Refuse bins and waste containers
14 Fire safety for all - Evacuation and emergency exits [Go to Page]
14.1 Concept for Fire safety for all
14.2 Fire engineering design objectives
14.3 Evacuation for all
14.4 Assistive fire evacuation: Areas of rescue assistance [Go to Page]
14.4.1 General
14.4.2 Areas of rescue assistance
14.4.3 Evacuation chairs
14.4.4 Rescue sheet
14.5 Emerging fire evacuation technologies
14.6 Fire defence plans
14.7 Lifts for emergency evacuation
14.8 Emergency warning systems, signals and information [Go to Page]
14.8.1 General
14.8.2 Light warning signals
14.8.3 Acoustic warning systems
14.9 Emergency exit doors
15 Environmental conditions in buildings [Go to Page]
15.1 Lighting [Go to Page]
15.1.1 Rationale
15.1.2 Outdoor artificial lighting on accessible routes
15.1.3 Natural lighting
15.1.4 Indoor artificial lighting
15.1.5 Lighting to facilitate wayfinding and orientation
15.1.6 Controllable and adjustable lighting
15.1.7 Light levels in different areas
15.1.8 Lighting in auditoriums
15.1.9 Glare
15.2 Acoustics [Go to Page]
15.2.1 Rationale
15.2.2 General
15.2.3 Control of noise
15.2.4 Sound absorption
15.2.5 Sound amplification
15.3 Indoor air quality [Go to Page]
15.3.1 Rationale
15.3.2 General
15.3.3 Technical systems
15.3.4 Emissions
16 Accommodation [Go to Page]
16.1 General
16.2 Hotels [Go to Page]
16.2.1 Rationale
16.2.2 General
16.2.3 Parking and boarding points
16.2.4 Wayfinding, orientation and navigation
16.2.5 Hotel entrance
16.2.6 Reception areas
16.2.7 Accessible public use toilets
16.2.8 Accessible guest rooms
16.2.9 Accessible en-suite bathrooms
16.2.10 Accessibility recommendations for standard guest rooms
16.3 Student accommodation [Go to Page]
16.3.1 Rationale
16.3.2 General
16.3.3 Accessible student rooms
16.4 Adaptable housing [Go to Page]
16.4.1 Rationale
16.4.2 Parking
16.4.3 Access from car parking
16.4.4 Accessible routes to the main entrance and to dwelling entrances
16.4.5 Lifts and internal vertical and inclined lifting platforms in dwellings
16.4.6 Stairs in dwellings
16.4.7 Internal doors
16.4.8 Internal layout
16.4.9 Toilets and bathrooms
16.4.10 Kitchen
16.4.11 Equipment, controls, switches, post boxes
16.4.12 Outdoor space including gardens, terraces and balconies
17 Cultural, leisure and sport buildings [Go to Page]
17.1 General
17.2 Auditoriums, concert halls and similar [Go to Page]
17.2.1 Rationale
17.2.2 Grandstands and viewing areas
17.2.3 Designated accessible seating areas
17.2.4 Communication facilities
17.2.5 Stage and backstage
17.2.6 Lighting
17.2.7 Auditorium dressing rooms and toilets
17.3 Libraries [Go to Page]
17.3.1 Rationale
17.3.2 General
17.3.3 Accessible fixed seating, tables and study carrels
17.3.4 Accessible book drop slots
17.3.5 Lighting in libraries
17.3.6 Acoustics and hearing equipment
17.4 Museums [Go to Page]
17.4.1 Rationale
17.4.2 General
17.4.3 Museum exhibition areas and displays
17.4.4 Exhibition panels and captions
17.4.5 Lighting
17.5 Heritage buildings and sites [Go to Page]
17.5.1 Rationale
17.5.2 General
17.5.3 Signage, orientation and wayfinding
17.5.4 Approach and entry
17.5.5 Circulation within the building or site
17.5.6 Differences in level
17.5.7 Provision of lighting
17.5.8 Seating and rest places
17.5.9 Heritage sites in natural environments
17.5.10 Gardens and landscapes
17.6 Retail and shopping buildings [Go to Page]
17.6.1 Rationale
17.6.2 Parking at retail premises
17.6.3 Information and wayfinding
17.6.4 Internal circulation
17.6.5 Display areas
17.6.6 Counters and check-out
17.6.7 Fitting rooms
17.6.8 Sanitary facilities
17.7 Sport facilities [Go to Page]
17.7.1 Rationale
17.7.2 General
17.7.3 Parking and Drop-off points
17.7.4 Signage
17.7.5 Team player seating areas
17.7.6 Spectators’ seating areas
17.7.7 Standing accommodation
17.7.8 Athletes’ changing rooms
17.7.9 Exercise/gymnasium areas
17.7.10 Sanitary facilities
17.8 Restaurants, bars and cafés [Go to Page]
17.8.1 Rationale
17.8.2 General
17.8.3 Seating and serviced areas
17.8.4 Self-Service counters
17.8.5 Acoustics and ambient sound levels
17.8.6 Smoking areas
17.9 Swimming pools, saunas [Go to Page]
17.9.1 Rationale
17.9.2 General
17.9.3 Access to swimming pools
17.9.4 Signage and markings
17.9.5 Floor surfaces
17.9.6 Spas and saunas
18 Administrative, service and employment buildings [Go to Page]
18.1 General
18.2 Conference venues [Go to Page]
18.2.1 Rationale
18.2.2 General
18.2.3 Communication
18.2.4 Conference rooms
18.3 Offices [Go to Page]
18.3.1 Rationale
18.3.2 General
18.3.3 Evacuation Alarms
18.4 Healthcare buildings [Go to Page]
18.4.1 Rationale
18.4.2 Wayfinding
18.4.3 Approach to buildings
18.4.4 Parking
18.4.5 Receptions and waiting areas
18.4.6 Accessible routes
18.4.7 Rooms
18.4.8 Evacuation
18.4.9 Daylight
18.4.10 Artificial lighting
18.4.11 Outdoor areas
18.4.12 Sanitary accommodation
18.4.13 Sanitary accommodation for bariatric patients
18.4.14 Bathrooms for assisted use with bariatric patients
18.5 Educational buildings [Go to Page]
18.5.1 Rationale
18.5.2 Parking
18.5.3 General
18.5.4 Classrooms, lecture rooms etc.
18.5.5 Communication
18.5.6 Associated rooms
18.6 Laboratories [Go to Page]
18.6.1 Rationale
18.6.2 General
18.7 Banks, post offices [Go to Page]
18.7.1 Rationale
18.7.2 Entrance
18.7.3 Service areas
18.7.4 Equipment with user interactions
18.8 Industrial buildings [Go to Page]
18.8.1 Rationale
18.8.2 General
18.8.3 Access and circulation routes
18.8.4 Storage of hazardous substances
18.8.5 Equipment
18.9 Courts, police stations and detention facilities [Go to Page]
18.9.1 Rationale
18.9.2 Courts
18.9.3 Police stations
18.9.4 Detention facilities
18.9.5 Holding cells
18.9.6 Communication tools
18.9.7 Visiting areas
18.9.8 Sanitary facilities
18.10 Religious buildings [Go to Page]
18.10.1 Rationale
18.10.2 General
18.10.3 Worship areas and facilities
18.10.4 Crematoria and cemetery buildings
19 Outdoor and urban areas [Go to Page]
19.1 General
19.2 Playgrounds [Go to Page]
19.2.1 Rationale
19.2.2 Access and circulation
19.2.3 Spatial organization and planning
19.2.4 Surfaces in playgrounds
19.2.5 Play elements and equipment
19.2.6 Elements for providing sensory experiences
19.3 Garden, parks and nature parks [Go to Page]
19.3.1 Rationale
19.3.2 Accessible routes and footpaths
19.3.3 Provision of guarding
19.3.4 Resting areas
19.3.5 Plants and vegetation
19.3.6 Signage and information
19.3.7 Facilities and equipment
19.3.8 Viewing points
19.3.9 Picnic areas
19.4 Beaches [Go to Page]
19.4.1 Rationale
19.4.2 Seafront and waterfront promenade
19.4.3 Accessible beach service points
19.4.4 Access to the water
19.4.5 Other facilities and services
20 Transport facilities [Go to Page]
20.1 General
20.2 Taxi facilities [Go to Page]
20.2.1 Rationale
20.2.2 General
20.3 Bus and coach facilities [Go to Page]
20.3.1 Rationale
20.3.2 Bus and coach terminals
20.3.3 Bus and coach stops
20.4 Rail facilities [Go to Page]
20.4.1 Rationale
20.4.2 General
20.5 Metro/underground facilities [Go to Page]
20.5.1 Rationale
20.5.2 General
20.6 Tram and light rail facilities [Go to Page]
20.6.1 Rationale
20.6.2 General
20.7 Airport facilities [Go to Page]
20.7.1 Rationale
20.7.2 General
20.7.3 Arrival and departure points for disabled persons or persons with reduced mobility
20.7.4 Transit from flight to flight
20.8 Ports facilities [Go to Page]
20.8.1 Rationale
20.8.2 General
20.9 Cable car facilities [Go to Page]
20.9.1 Rationale
20.9.2 General
20.10 Service stations [Go to Page]
20.10.1 Rationale
20.10.2 General
Annex A (informative)Visual contrast charts
Annex B (informative)Examples of pedestrian crossings
Annex C (informative)List of figures [Go to Page]

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